Common Questions

• Can I try your software before I buy it?
• Is your software easy to use?
• Is there Mac version of your software?
• Is your online order form secure?
• You website says I can't buy from Germany, why not?
• I don't have a Credit Card. How can I order your products?
• Do I need to pay for upgrades?
• I lost my registration information. How can I get it back?
• I changed my E-mail address. What should I do?
• Will I get a hardcopy (CD) for the software I purchased?

DVD Region+CSS Free

• How does it work?
• Why do I still get the pop up window which asks me to change the region settings?
• What is the Region Counter?
• Does DVD Region+CSS Free allow changing Region Counter freely?

DVD Region+CSS Free Lite

• How does it work?
• Why do I still get the pop up window which asks me to change the region settings?
• What is the Region Counter?
• Does DVD Region+CSS Free Lite allow me to change the Region Counter freely?

DVDIdle

• How does it work?
• While running DVDIdle, the DVD playback is very jerky. Why?

DVDIdle Pro

• How does the region free function work?
• Why do I still get the pop up window which asks me to change the region settings?
• What is the Region Counter?
• Does DVDIdle Pro allow me to change the Region Counter freely?
• How does the cache function work?
• While running DVDIdle Pro, the DVD playback is very jerky. Why?